Refund & Return Policy

Last Updated: May 20, 2026

At Driven Performance, INC, we stand behind the quality of our products and want you to be satisfied with your purchase. Please review the following policy carefully before placing your order.

Returns

Returns are accepted within 30 calendar days from the date your order is delivered.

To qualify for a return:

  • Items must be new, unused, uninstalled, and in original packaging
  • All hardware, instructions, tags, and included materials must be returned
  • Products showing signs of installation, modification, wear, damage, or use are not eligible for return
  • Proof of purchase is required

Customers are responsible for all return shipping costs unless the return is due to an error by Driven Performance, INC.

Non-Returnable Items

The following items are considered final sale and cannot be returned or refunded:

  • Custom-made or special-order products
  • Built-to-order chassis or fabricated components
  • Electrical components
  • Clearance or closeout items
  • Opened consumables, fluids, adhesives, or chemicals
  • Used, installed, modified, or damaged products
  • Apparel or merchandise showing signs of wear or washing

Incorrect or Damaged Orders

Please inspect your order immediately upon delivery.

If you receive:

  • A damaged item
  • A defective product
  • An incorrect item
  • Missing parts

You must contact us within 5 business days of delivery.

Email: info@d1driven.com

Please include:

  • Your order number
  • Photos of the issue
  • A description of the problem

Do not install or modify the product prior to contacting us, as doing so may void eligibility for replacement or warranty consideration.

Restocking Fees

Approved returns may be subject to a 10–15% restocking fee depending on the condition and type of product returned.

Shipping charges are non-refundable.

Orders canceled after processing but before shipment may also incur processing or restocking fees.

Refunds

Once your return is received and inspected, we will notify you regarding approval or denial of your refund.

Approved refunds will be issued to the original payment method within approximately 5–10 business days depending on your financial institution.

Original shipping charges are non-refundable.

Surcharge fees, processing fees, merchant fees, financing fees, and/or payment platform fees are non-refundable.

Exchanges

We only replace items if they are defective, damaged, or incorrectly shipped by us.

For exchange requests, contact:

Email: info@d1driven.com

Fitment & Installation Responsibility

Customers are responsible for verifying proper fitment before purchasing and before installation.

If you are unsure about compatibility, please contact us prior to ordering.

Driven Performance, INC is not responsible for:

  • Improper installation
  • Labor costs
  • Tuning costs
  • Damage caused during installation or use
  • Racing incidents or misuse

Racing products are intended for off-road or competition use only unless otherwise stated.

Shipping Claims

Once a shipment has been handed over to the carrier, delivery timelines and transit handling are outside of our control.

If your package arrives damaged, retain all packaging materials and contact us immediately so we can assist with a shipping claim.

Warranty Disclaimer

Certain products may carry manufacturer warranties. Warranty coverage varies by manufacturer and product type.

Driven Performance, INC does not provide additional warranties beyond those expressly stated.

Contact Us

Driven Performance, INC
d1driven.com
Email: info@d1driven.com